This section of the website has been designed to answer many of your frequently asked questions. If, however, your question is not answered here or elsewhere on our web site, email us at email@example.com.
What security measures are in place at the Airport?
A. Deer Lake Regional Airport is serious about safety and security of our passengers and staff, and complies fully with all government-issued security measures, always meeting or exceeding Transport Canada standards. For more information regarding airport security visit the Transport Canada website.
What can I take in my carry-on luggage?
A. The Aeronautics Act stipulates that security measures must be undertaken in Canadian Airports to ensure the safety of the traveling public. These safety measures include the screening of passengers and their carry-on luggage. Currently, CATSA, Canadian Air Transport Security Authority, is responsible for passenger pre-board screening at the Deer Lake Regional Airport and airports across Canada. For further information on prohibited items we recommend that you browse their website at the provided link: www.catsa-acsta.gc.ca/english/
What parking options are available and how much do they cost?
A. Deer Lake Regional Airport offers long-term parking and metered parking at competitive rates. All parking lots are surface lots (open air) and are security patrolled 24-hours a day by Spectrum Investigation and Security Ltd. Reservations are not required for parking.
How can I contact someone at Deer Lake Regional Airport Authority?
A. Contact the Deer Lake Regional Airport Authority by phone at 709-635-3601, by fax at 709-635-5668, or by email at firstname.lastname@example.org.
What ground transportation options are available at the Airport?
A. Ground transportation services are available at curbside in the domestic and international arrivals area, including car rentals and taxis and shuttle to Corner Brook and various destinations throughout the province. For further information about specific destinations, contact the Airport Visitor Information Centre.
How much does a flight cost?
A. Deer Lake Regional Airport Authority does not have access to the on-line booking system that airlines and travel agents use. Therefore, for information regarding the cost of an airline ticket, please contact your local travel agent or the airline directly.
Is there an automated teller machine (ATM) in the Airport?
A. Yes. There is one DirectCash ATM located on the main level next to the Aerodrome Security office.
Can I bring my dog into the Air Terminal Building with me?
A. Pets are only permitted inside the terminal building if they are accompanying travelers and are kept in an approved travel kennel or pet carrier. For more information about procedures for traveling pets, please contact your airline or review our complete Pet Policy.
What time does the airport close? Can I stay there overnight?
A. The Air Terminal Building is open twenty-four hours a day; however, the gift shop and restaurant does close at night. There are no overnight accommodations available in the Airport itself however, there are two hotels in the immediate vicinity of the Airport, and other accommodations are available in the Deer Lake and Corner Brook area. For more information on accommodations visit www.newfoundlandlabrador.com.
Where can I get information about tourist attractions and events?
A. The Department of Tourism, Culture and Recreation operates a Visitor Information Centre, located at the Domestic Arrivals on the main floor of the Air Terminal Building. Friendly and knowledgeable travel counselors provide answers to your questions and offer a variety of information to make your visit more enjoyable.
What does YDF stand for?
A. The IATA (International Air Transportation Association) 3-letter code for Deer Lake Regional Airport is YDF. YDF is Deer Lake Regional Airport's designator or code. The world's airports have three-letter designators, as established by the International Air Transport Association (IATA). These codes are used by airlines and pilots to identify airports. They are also used in timetables, baggage tags, tickets, advertisements, Airline and Global Reservation Systems. In some cases, the connection is obvious - LAX is Los Angeles International Airport - while others seemingly bear no relation to the airport or city - YYZ is Toronto Pearson International Airport. However, there is one common link among Canada's International airport designators: they all begin with the letter Y. The 4-letter code, which also identifies the country, is CYDF.
Is there a place to store luggage and other items at the Airport?
A. No. Deer Lake Regional Airport does not offer any baggage storage services. However, if you require storage of an item for a short period, depending on its contents and size, contact the Deer Lake Regional Airport Authority and we may be able to assist you.
How can I have somebody paged at the Airport?
A. Airport Security is available 24 hours at 709-635-5543 to assist with paging requests and general information inquiries.
Q. How soon before my flight do I have to check-in?
A. In general, passengers should arrive at the airport at least two (2) hours before a domestic flight and three (3) hours before an international flight to allow enough time to check-in and to process through pre-board security screening. However, these are estimates only, and times vary depending on where you're traveling and what airline you are traveling with. Therefore, please contact your airline directly for check-in time allowances and procedures.
Q. Is there a Lost and Found service at the Airport?
A. For items left on board an aircraft or for lost luggage, please contact your airline directly. Items found inside or outside the airport terminal building are turned into the Lost and Found and you can contact Airport Security at 709-635-5543. If you believe you have lost an item in the airport or you have found an item that you believe someone has lost in the airport, please contact Airport Security.
Q. What do I need for identification when preparing to fly out?
A. If traveling within Canada, each passenger appearing to be 18 years of age or older, must have at least one government issued photo ID, such as a valid driver’s license, where the name on the piece of identification must match the name on the ticket.
If traveling outside of Canada, each passenger is required to have a valid passport.